I am traveling alone. I need help to find my connecting flight. Please show me the way, or call someone who can help me. Thank you.
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CDG
Paris (Roissy-en-France), France
Paris-Charles de Gaulle is very large: Terminal 1, Terminal 2 (halls 2A to 2G) and Terminal 3. Changing terminal can mean a shuttle bus and long walks. The airport's 90 to 150 minute connection times are walking times without queues, so allow more. Follow the yellow connecting flights signs. Iranian passports need an airport transit visa unless exempt.
Airport staff speak English at every airport in these guides. Showing the help card, or the title of the step you are on, is enough; you do not need the local language.
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Your bags go through. You only change planes.
Iran is on the European Union's common list of countries whose citizens need an airport transit visa, even to stay inside the airport. You do not need one if you hold, for example, a valid Schengen visa or a residence permit from a Schengen country. A valid visa for the United States, Canada or Japan also counts when you fly to or from that country, or on to another non-EU country (see the passport note for the full list). The French embassy in Tehran says visa applications go to the VFS centre, by appointment. If you are unsure whether you need this visa, ask the embassy or your airline before you book.
The airport lists times of about 90 to 150 minutes between flights. It says these are average walking and transport times without queues, 'strictly for information only'. With an Iranian passport you cannot use the automatic PARAFE gates, so wherever your route has border control, you queue for an officer. You also queue at transfer security. Our own advice, not the airport's: on one ticket, allow at least 3 hours when you change terminal. Air France recommends at least 1.5 hours between flights for passengers who travel with assistance.
Your ticket shows the terminal of each flight. On 5 November 2026 the airport's airline pages showed Turkish Airlines and Qatar Airways in Terminal 1, Air France in Terminals 2E, 2F and 2G, and Emirates in Terminal 2C. The airport says terminals can change, so check again on the day. On 16 March 2027 all terminals get new numbers from 1 to 7 and the boarding areas get new letters, so a ticket may already say 'Terminal 5' for today's Terminal 2E (see 'Getting around'). If unsure, show your ticket to airport or airline staff.
Take every bag you carried on board. On one booking, the airport says your checked suitcase goes to your final airport automatically, so you do not collect it in Paris. When you check in at your first airport, check that your bag tag shows your final city. Keep all your medicines in your hand luggage, because the airport's pharmacies are before security and you cannot reach them on a connection.
Look at a flight screen for the terminal and gate of your next flight. Then follow the yellow signs for connecting flights; the airport's easy-read guide shows them as 'Transfer' signs hanging from the ceiling. Do not follow 'Baggage Reclaim' or 'Exit'. If Air France gave you a Short Connection Pass, follow the yellow 'short connection' signs for faster lines; the airport says the pass does not guarantee you will board. If you are lost, show your boarding pass to airport or airline staff.
Some connections need a free shuttle bus to another terminal, and some routes are on foot. Depending on your route, the bus may come before or after border control and security. The airport's own pages name different shuttle colours, so do not look for one colour. Follow the signs for your next terminal, show your boarding pass to staff and ask which bus to take. Inside Terminal 2E, the free LISA shuttle links gates K, L and M after security.
Depending on where you came from and where you go next, you may have to pass French border control. Staff send you to the right queue. If your next flight goes to another Schengen country, you enter the Schengen area here and need a Schengen visa, not only a transit visa. Iranian passports cannot use the automatic PARAFE gates, so wait in the queue for an officer and show your passport, visa and boarding pass. If you do not know which queue is yours, show your boarding pass to staff and ask.
The airport's easy-read guide shows a security check on connections. Put your hand luggage on the belt. Liquids must be 100 ml or less each, all in one clear bag of up to 1 litre. Put your phone, keys and other metal items in a separate tray, and show your medicines separately. If you have a hearing aid or other medical device, tell the staff.
Look for a flight screen, find your flight number and gate, and follow the signs with your gate letter. Sit near your gate and check the screen often, because gates can change; boarding time is on your boarding pass. If you miss your flight on one booking, the airport says your airline will put you on another flight, so go to your airline's desk. You can also phone Paris Aéroport on +33 1 70 36 39 50 (8:00 to 20:00).
You collect your bags and check in again. Allow much more time.
With two separate tickets, you collect your bags, leave the secure area and check in again. To do this you pass French border control, so you need a Schengen visa; an airport transit visa does not let you leave the transit area. The French embassy in Tehran says visa applications go to the VFS centre by appointment, up to six months before travel. If you cannot get a Schengen visa, buy one ticket for the whole trip instead.
Leave the plane with your hand luggage. Follow the signs for 'Baggage Reclaim' and 'Exit', not the yellow connecting flights signs. At border control, wait in the queue for an officer and show your passport and visa. As a non-EU traveller, your entry is recorded digitally under the EU Entry/Exit System instead of a stamp. If you are unsure which queue to join, ask staff.
Look at the screen for your flight number to find your baggage belt number. Wait at that belt and take your bag. If your bag does not arrive, ask at your airline's baggage desk before you leave the hall.
Follow the 'Exit' sign. Check the terminal of your second flight on your ticket or a screen. If it is a different terminal, take the free CDGVAL train (4:00 to 1:00, about every 4 minutes), which links Terminal 1, Terminal 3 and the Terminal 2 station. CDGVAL does not go to Terminal 2G; for 2G, take the N2 shuttle bus, which the airport says is the only shuttle there. If you need help, ask at the Mobility Assistance area of your departure terminal.
Find your airline's check-in area on the departure screens. Show your passport at the desk, or use a self-service kiosk if you can. Put your bag on the belt. Check-in closes between 40 minutes and 3 hours before take-off, depending on the airline, so look at your ticket. If you are unsure, ask at your airline's desk.
Go through security again, with liquids of 100 ml or less in one clear bag. Anything you bought after security at your first airport, such as large bottles, can be taken away. If your next flight leaves the Schengen area, you pass border control again. Then find your gate on a screen. If you do not know where to go, ask staff.
The airport asks you to arrive 3 hours before a long-haul flight and 2 hours before a short-haul flight, and that is after you have collected your bags. Add border control, the baggage belt and a terminal change. Our own advice, not the airport's: as an older traveller, plan at least 5 hours between landing and the next flight. On separate tickets, nobody has to hold your second plane for you.
Go to your second airline's desk at once. Paris Aéroport says that on two separate tickets you have to make a new booking at your own cost. Keep your second airline's phone number on paper.
Iran is on the European Union's common list of countries whose citizens need an airport transit visa (visa A), even to stay in the international transit area of a Schengen airport such as Paris-CDG. France's national list adds nothing for Iran. Under the EU Visa Code (consolidated version of 28 June 2024) and the European Commission's Visa Code Handbook of 26 June 2024 (section 3.3.1), you do not need it if you hold a valid Schengen visa, or a long-stay visa or residence permit from a Schengen country. A visa or residence permit from Ireland or Cyprus also counts. A valid visa for the United States, Canada or Japan counts when you travel to or from that country, or on to any other non-EU country. Residence permits from the United States, Canada, Japan, the United Kingdom, Andorra and San Marino that the EU lists count too. A UK visa alone does not count. Family members of EU, EEA or Swiss citizens covered by EU free movement rules, and holders of diplomatic passports, are also exempt. An airport transit visa does not let you leave the transit area. If your next flight goes to another Schengen country, or you leave the airport (for example to collect bags on separate tickets), you enter France and need a Schengen visa. Iranian passports cannot use the automatic PARAFE gates, so you queue for a border officer. People with a short-stay visa are registered in the EU Entry/Exit System instead of getting a stamp. The French embassy in Tehran says visa applications go to the VFS centre by appointment from 14 June (message updated 3 September 2026), up to six months before travel. Check with the embassy or your airline before you book.
The airport's airline pages, read on 5 November 2026, show Turkish Airlines, Qatar Airways and Lufthansa in Terminal 1, and Air France in Terminals 2E, 2F and 2G. Terminal 2 has halls 2A to 2G. Terminal 2E has three gate areas, K, L and M, linked after security by the free LISA shuttle. Terminal 3 is a separate building. The airport's flight search showed no Tehran flight on 5 November 2026. From 16 March 2027 the terminals get numbers: Terminal 1 stays 1, Terminal 3 becomes 2, 2A and 2C become 3, 2B and 2D become 4, 2E becomes 5, 2F becomes 6 and 2G becomes 7. The boarding areas get new letters at the same time; for example, the K, L and M areas of today's 2E will be called B, C and D in Terminal 5. Tickets sold from 16 March 2026 may already show the new names. Between terminals inside the secure area, the airport lists free shuttle buses, but its own pages give different colours and routes, so follow the signs for your next terminal and ask staff which bus to take. Some routes inside Terminal 2 are on foot. On separate tickets, after you leave the secure area, the free CDGVAL train links Terminal 1, Terminal 3 and the Terminal 2 station from 4:00 to 1:00; it does not reach 2G, where the N2 shuttle bus goes. The airport gives times between flights of about 90 minutes inside Terminal 1 or inside Terminal 2, 60 minutes inside Terminal 3, 120 minutes between Terminal 1 and 2A to 2F, and 150 minutes between Terminal 1 and 2G. It says these are average walking and transport times without queues, strictly for information only. An Iranian passport holder cannot use the automatic PARAFE gates, so must queue for an officer wherever the route has border control, and must also queue at transfer security. Our own advice: on one ticket, allow at least 3 hours when you change terminal. Air France recommends at least 1.5 hours between flights for passengers who travel with assistance. Free rolling seats called Flaneuses are in many boarding areas, and raised seats in boarding lounges carry a symbol on the back.
Ask your airline or travel agency, not the airport, at least 48 hours before your flight, and best when you book. The airport says the service is free in all terminals and open to elderly people who need help, as well as people who use a wheelchair or find walking hard. Ask for help on every flight of your trip, and say you also need help with your connection in Paris. Turkish Airlines, Qatar Airways and Air France ask for requests at least 48 hours before the flight; Turkish Airlines says later requests are met as far as possible, depending on availability. Emirates asks you to request help when you book. If you have separate tickets, ask each airline.
On a connection, the airport's Mobility Assistance team takes you to your next gate, by a special shuttle if needed. When you land, the airport says the team meets you at the aircraft exit or at your seat. If your next flight leaves the Schengen area, they also help you through border control. Mobility Assistance areas are in Terminal 1 (level 3), 2A (level 1, after security), 2A-2C boarding (level 1), 2B-2D (level 1), 2E (level 2), 2F (level 2), 2G (level 0) and Terminal 3 (level 0). All except the 2A area are before security. At 2A, level 1, before security, there is only a call point, not an assistance area. More call points are in the car parks and reception areas. If you are changing planes on one ticket and booked help, wait at the plane for the team; if no one comes, ask the cabin crew or the staff at the door.
The team does not help inside the toilet, with eating or with taking medicine. The airport says disabled passengers can use priority lines at security and at border control. Wheelchairs can be rented at the Mobility Assistance points, but they are not electric and must be pushed by a companion; if you travel alone, book the free Mobility Assistance through your airline instead. If you travel in your own wheelchair, you can use it up to the aircraft door; check this with your airline. Adapted changing rooms with an adult changing table are after security in Terminal 1 (level 11), 2E (gates K, L and M), 2B-2D and 2F. The airport has easy-read guides with photos for connecting flights on one booking and on two bookings.
Flight screens show your terminal and gate; Air France passengers can also use Air France kiosks. If you are unsure, show your boarding pass to airport or airline staff and ask. Paris Aéroport's phone line is 3950 inside France (0.35 euro a minute from a French landline, 8:00 to 20:00) or +33 1 70 36 39 50 from abroad. On the airport website you can search your flight to switch on WhatsApp alerts for delays and gate changes, and see live waiting times at security and border control. Airline desks deal with missed connections and rebooking. We found no official statement that staff speak Persian or Arabic, so keep a written note of your next flight and terminal to show staff. Money: France uses the euro. Global Exchange currency exchange offices are in all terminals, some after security (for example 2E gates M and Terminal 1 level 4), and Euronet cash machines are in every terminal, many after security. The airport's page says Visa, Mastercard and Amex cards work almost anywhere in the world, but it says nothing about cards issued in Iran, so bring some euros in cash.
Free rest areas with seats are in Terminal 2E (gates K and L, after security), 2F (level 2, after security) and Terminal 1 (level 2, before security). Terminals 2E and 2F also have relaxation areas with loungers. YotelAir, a paid hotel in the Terminal 2E gates L transfer area, is open 24 hours with 80 cabins, booked for at least 4 hours. Multi-faith prayer areas after security, open to everyone at all hours: Terminal 1 international boarding gates 10 to 38, near the fast food restaurant and the Extime lounge; Terminal 2E gates L, level 2, in the transit area near the hotel (follow the signs); and Terminal 3 gates 1 to 8, opposite Pret A Manger. Each of these three also has a Muslim prayer room. Terminal 2B, after security, has only a multi-faith prayer area. Before security there are prayer rooms in Terminal 1 (CDGVAL level, halls 5 and 6, 6:30 to 23:30) and Terminal 2F (arrivals level 0, between exits 1a and 2a, 4:00 to 23:30). The airport says it is not possible to pray in public spaces. Muslim chaplains (imams) work at the airport; their phone numbers are on the airport's prayer room page. The Medical Centre (Terminal 2F, arrivals level, entrance 17) and the pharmacies (Terminal 1 level 3, 2A-2C level 1, 2E level 2, 2F level 2) are all before security, so on one ticket you cannot reach them. Carry all your medicines in your hand luggage. Vending machines with basic health items are at toilet entrances, open 24 hours.
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I am traveling alone. I need help to find my connecting flight. Please show me the way, or call someone who can help me. Thank you.
You can type the details here before printing. They stay on this device only.
Partly checked against official pages.
Airports change signs, gates and rules. This guide is general help, not an official instruction. Always follow the staff and the screens, and check with your airline.
Last prepared 5 November 2026.